How to Use Constructive Criticism to Improve your Website
Occasionally you’ll receive feedback on your website and its various elements. Sometimes it’ll be complimentary, often it will be tainted with a little constructive criticism.
Whilst nobody wants to be told that they’re doing something wrong and we all enjoy positive comments; criticism is often one of the most important pieces of feedback you’ll receive. Whilst you might want to bury your head in the sand and hope that problems just sort themselves out, the reality is that nothing is ever perfect and you need to seek to improve constantly.
So if somebody phones your customer services and says that your checkout isn’t working properly, they can’t find the product they’re looking for or to enquire further about certain aspects as the content isn’t clear enough – take action!
(more…)
Leave Comment »
